REFUND POLICY

Refund Policy for Services
 

1. Refund Eligibility
   
   We offer a refund for our services based on the following conditions:

   • If the service was not provided as agreed upon or was not delivered within the specified timeframe.

   • If the service does not meet the agreed-upon specifications or quality standards.

   • If the client encounters significant issues or dissatisfaction with the service that cannot be resolved.
      

2. Requesting a Refund
   
   To request a refund, the client must submit a written refund request within 10 days from the completion of the service. The request should include a detailed explanation of the reasons for seeking a refund.
    

3. Evaluation and Resolution
   
   Upon receiving the refund request, our team will evaluate the situation and the validity of the refund claim. We may contact the client for further clarification or to discuss possible alternatives or resolutions.
    

4. Refund Options
   
   If the refund claim is deemed valid, we offer the following options:

   • Full refund: The client will receive a full refund of the amount paid for the service.

   • Partial refund: In some cases, a partial refund may be provided based on the extent of the service's non-compliance or dissatisfaction.
      

5. Refund Process
   
   Once the refund has been approved, we will process the refund within [number of days]. The refund will be issued using the same method of payment used for the original transaction unless otherwise agreed upon.
    

6. Non-Refundable Services
   
   Please note that certain services may be non-refundable. These may include customized or personalized services, services that have already been completed or delivered, or services explicitly stated as non-refundable at the time of purchase.
    

7. Changes to the Refund Policy
   
   We reserve the right to modify or update this refund policy at any time. Any changes will be communicated to clients through our website or via direct communication.
   
    

Payment + Refund Policy Digital Items

All transactions for the purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.glahaccounting.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no-refund policy.

GLAH Accounting Services reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.

If you do not receive the digital product link upon purchasing, you can immediately contact glah.acco.services@gmail.com with your transaction/payment details to ensure your product is delivered as soon as possible.